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Agency Perspectives on AI, Part One: Visuals

AI vs. Human Creativity: Is There a Compromise?
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The term “artificial intelligence” has been kicking around since 1956, and the concept has even deeper roots. But recent advances like the launch of ChatGPT in late 2022 have sparked an unprecedented degree of public debate on the economic, creative, and even moral implications of the technology.

Much of the buzz resonates around AI’s ability to generate images, raising questions about the future for visual artists and graphic designers of all (human) stripes.

As a creative agency, we have an interest in the answers. So, let’s dive into the pros and cons from our perspective—or, more accurately, perspectives.

With the emergence of generative AI, we are closer to a world in which the boundaries that separate creative ideas from immediate execution are obliterated.

THE PROS

Perhaps the most undeniable advantage of AI is the sheer speed at which it operates. Time is money, and from that standpoint, AI carries the promise of more streamlined and automated operations.

But the potential advantages of this kind of efficiency are not just budgetary. Many creative people lack the time, technical knowledge, or practical ability to execute all of the ideas that occur to them. With the emergence of generative AI, we are closer to a world in which the boundaries that separate creative ideas from immediate execution are obliterated.

From a marketing standpoint, Compass Digital and Creative Managing Director Julia Flood sees advantages for up-and-coming brands looking to expand their eCommerce presence.

“For a small brand that is just looking to get solid content on the page, I think they’re an awesome tool,” she said. “They allow a small team to easily get their hands on brand-focused content to use on their product detail pages or in their advertising. They can add some polish to a new brand and increase the appearance of legitimacy on the shopping page without the overhead of hiring designers and videographers.”

The possibilities, it seems, are endless. But with endless possibilities come cause for concern.

THE CONS

Even aside from the natural human tendency to fear that which may render us obsolete, there are reasons to maintain a more skeptical attitude toward AI. For one thing, AI programs tend to execute generative tasks by pulling information from the internet—and the internet is not always the best source.

“AI generator tools don’t have a focus on morality or truth,” said Compass Creative Director Maggie Stark. “They are just looking to export content as instructed. The tools are only as good as the learning and instructions that they are given, which means AI can inherently reflect biases of its programmers.”

She elaborates: “Templated tools that create multiple options or iterations of visual layouts like ad or video creators have less of these issues because they are more controlled. However, they often produce template-like results which can blend into the background and lack unique branding.”

Keeley Smith, graphic designer for Compass, expressed concerns about the lack of a human perspective in work performed by AI tools, particularly in the context of meeting a client’s creative needs.

“Maybe you’ve overlooked a crucial issue with your brand or product that needs to be addressed,” she said, “but you won’t know any better unless you sit down and talk through it. Since these tools pull from existing materials, I also fear that AI-generated imagery will homogenize branding and detract from the variety of unique images and voices we see on the shelf.”

Meeting in the middle

When there is more than one side to an issue, there is usually some sort of balance to be struck. For creative and marketing professionals in the age of AI, that balance probably involves some incorporation of AI into regular operations, but only as a supplement to human work—not a be-all, end-all solution.

“Ultimately, AI tools can be just that—helpful tools,” said Stark. “They should be used with heavy oversight as a source of inspiration or starting point. I don’t think we will get to the point where AI tools replace people—but instead, more and more professionals will need to evolve to be able to use them in their work.”

NOTE: The 3D image used for this blog was created using an AI generator.

Contributors

keeley

Keeley Smith

Keeley is a graphic designer at Compass Marketing. She helps brands tell their stories through persuasive and engaging design.

ariel

ERIC MILLER

Eric is a copywriter who utilizes his knack for words to bring out the best in the various brands that work with Compass Marketing. 

Julia Flood

Julia manages the digital and creative teams to ensure all clients receive platinum account service.

Maggie Stark

Maggie leads the creative services team to develop innovative solutions to help brands share their stories with consumers.

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Compass Marketing can help you discover opportunities for your brand. Our account managers and eCommerce experts use a holistic approach based on data and insights to help guide brands to success. If you would like to learn more, please reach out to info@compassmarketinginc.net! We are always happy to help and would love to learn more about you and your brand.

ABOUT COMPASS MARKETING

We are dedicated to making brands more valuable by combining the very best in insights and experiences with unmatched human interaction. Our team of sales, marketing, and digital experts is dedicated to growing our clients’ market share and building brand equity. We combine art and science—pairing the personal expertise of our team with proprietary technology—to help brands grow quickly and efficiently. As an Amazon Ads partner, we can help brands realize significant growth on one of the world’s largest eCommerce retailers.

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